Terms & Conditions

Terms & Conditions

Ordering online
Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

Select the items you would like to buy, choose the size and quantity you require and click 'Add to Cart'. The number of items in your shopping bag and the total value of selected items are displayed on the top of every page. You have an option to review the items you've selected by clicking 'View Cart'. Once you are happy with the content of your shopping bag, click on 'Checkout'.

You will be asked for your details, select a postage option (see below) and payment type: credit/ debit card or cheque (your order will be dispatched after the cheque has cleared which may take up to 5 working days). Please note, we do not accept cash by post. We will send you a confirmation via email and also inform you when your order has been dispatched.

Postage
We will post your item(s) within 2 working days of receipt of your order provided that they are in stock.
Please note that all options require a signature on delivery

First Class UK Delivery
All shipments to the United Kingdom will be posted first class recorded delivery.
A flat rate of £3.50 will be charged for each order.

Next Day UK Delivery
A next day service is also available to UK addresses for £5.99.
Orders must be received before 2pm to use this Special delivery service

Europe Deliveries
All shipments to Europe including Eire will be posted “International signed for”.
A flat rate of £6.99 will be charged for each order.

International Deliveries
All shipments to the rest of the world will be posted “International signed for”.
A flat rate of £11.99 will be charged for each order.

Order Cancellation

We accept cancellation of your order by email (info@cherubinibabywear.com) or telephone (07800 770 100 Mon- Fri 9am-5pm) prior to despatch of goods. If your order has already been despatched please follow the procedure set out in Returns Policy. Please note that once an order has been processed we issue a confirmation email.

Returns Policy
We hope you love your I Miei Cherubini products but if for any reason you are not entirely satisfied you can return your order within 14 days of receipt for a refund or exchange.
Delivery charges are non refundable. Goods are returned to I Miei Cherubini at your own expense, however we will send your exchange back out to you by Royal Mail Delivery at no extra cost. Please return the item/items with proof of purchase (eg. your I Miei Cherubini receipt or your unique I Miei Cherubini order number) within 28 days of receiving them. Please be aware that we are unable to refund an item without an I Miei Cherubini receipt or order number and that the refund can only be given to the original payer. Returns must be unused and in a resaleable condition with the I Miei Cherubini swing ticket still attatched. Returns must be sent back by Recorded Delivery as we cannot accept responsibility for items lost in transit. If the item you have received is faulty we will also refund postage and the cost of your return postage.

All items are checked thoroughly before we send them to you and an I Miei Cherubini tag is attached. We will only accept returns that are unused, in perfect condition with the tag still attached.

If you wish to exchange your item for a different size please give us a call and we can confirm that we have your size in stock and we can put that item away for you until we receive your original order back. For any returns queries please email us on info@cherubinibabywear.com or call 07800 770 100.

All returns must be sent to the following address:

I Miei Cherubini Limited

8 Leominster Road
Sunderland
Tyne & Wear
SR2 9HG

Please note: We cannot accept returns or refunds on sale items. This does not affect your statutory rights.

Taxes
Prices on cherubinibabywear.com include UK VAT where applicable. VAT Number: 136 3814 16

Payment
I Miei Cherubini accepts Mastercard, Visa and all other debit cards. On receipt of the order, I Miei Cherubini will process the payment manually to ensure that we have the correct items in stock. The card issuer will perform the required verification checks and only once the payment has been processed will we issue the order. In the event of a card refusal, we will not be liable for non-delivery or delay.

Security
I Miei Cherubini online shop is a secure website. Every time you enter an area of the site that has or requires sensitive information such as your credit card details, an icon at the bottom of your browser window will appear that looks like a padlock to indicate that the site is secure. I Miei Cherubini online shop uses the Secure Sockets Layer (SSL) and Private Communications Technology security standards that are supported by Microsoft Internet Explorer 4.0 or later and other popular browsers. SSL encodes your personal information and all your transactions are protected by the powerful SSL encryption technology. SSL encrypts your credit card number, name, address, phone number, identification number and password as it travels through the Internet so that it cannot be read by anyone other than the secure server.

Privacy
We will not pass on your personal, credit or debit card details to any third party.

About Us

I Miei Cherubini Limited is a registered company in England and Wales company number 8078483 VAT registration number 136 3814 16